Privacy Policy

Effective date: September 28, 2026

WLT Distributors Inc. (“WLT”, “we”, “us”) supplies feed ingredients to customers across Canada, the United States and the rest of North America. This policy explains what personal information we collect through wltdistributors.com and in the course of doing business with you, how we use it, and the choices you have. If anything here isn’t clear, just get in touch.

Information we collect

Information you give us. When you fill out the contact form on our website, we ask for your name, phone number, location, province or state, email address and your message. If you call, email or order from us, we’ll also keep the details you share, such as your company name, shipping and billing addresses, and order history.

Information collected automatically. Like most websites, our web server and security services record basic technical data when you visit, such as your IP address, browser type, the pages you view and the date and time of your visit. We use this to keep the site running, secure and free of spam and abuse.

We don’t knowingly collect information from children, and our website isn’t directed to anyone under 16.

How we use your information

  • To answer your questions and send you pricing, product information or spec sheets you ask for
  • To process orders, arrange shipping, invoice and provide customer service
  • To keep business and accounting records as required by law
  • To maintain, protect and improve our website
  • To contact you about products or services related to what you’ve already asked about. You can tell us to stop at any time.

We don’t sell or rent your personal information, and we don’t share it for advertising purposes.

Cookies and third-party services

Our website uses a small number of cookies that are needed for it to work properly and securely. We don’t currently use advertising cookies or tracking pixels.

Some pages load content from third parties. For example, our contact page shows an embedded Google Map, and our site loads fonts from Google Fonts. When your browser loads that content, those providers may receive your IP address and set their own cookies under their own privacy policies. You can block or delete cookies in your browser settings, though parts of the site (like the map) may not work as intended.

When we share information

We only share personal information when we need to in order to run our business, including with:

  • Service providers who host our website, protect it from attacks, deliver email or support our operations, under agreements that require them to protect your information
  • Carriers, freight companies and suppliers when needed to fill your order
  • Professional advisors such as accountants and lawyers
  • Government or law enforcement authorities when the law requires it
  • A buyer or successor if our business is sold or reorganized, subject to this policy

Where your information is stored

We’re based in Manitoba, Canada. Some of our service providers may store or process information in Canada, the United States or other countries. When information is stored outside your home province, state or country, it may be subject to the laws of that place, including lawful access by courts and government authorities there.

How long we keep it

We keep personal information only as long as we need it for the purposes above, or as long as the law requires, for example tax and accounting records. After that, we securely delete or anonymize it.

How we protect it

We use reasonable physical, technical and administrative safeguards to protect your information, including encrypted (HTTPS) connections to our website and restricted access to our systems. No method of transmission or storage is completely secure, but we work to protect your information and will notify you and the authorities of any breach where the law requires.

Your rights and choices

Depending on where you live, you may have the right to:

  • Ask what personal information we hold about you and get a copy of it
  • Ask us to correct information that’s inaccurate or incomplete
  • Withdraw your consent or ask us to delete your information, subject to legal and contractual limits
  • Opt out of marketing emails at any time

Canada. We handle personal information in line with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, including Quebec’s privacy law for Quebec residents. If you’re not satisfied with our response to a privacy concern, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

United States. Residents of states with consumer privacy laws, such as California, Colorado, Virginia and others, may have additional rights where those laws apply to us, including the right to know, correct and delete personal information and to not be discriminated against for using these rights. We don’t sell or share personal information for cross-context behavioural advertising.

Mexico. Mexican residents may exercise their ARCO rights (access, rectification, cancellation and opposition) by contacting us using the details below.

To make a request, contact us using the details below. We may need to verify your identity before responding, and we’ll reply within the time frame required by the law that applies to you.

Changes to this policy

We may update this policy from time to time. When we do, we’ll change the effective date at the top of this page. If the changes are significant, we’ll make that clear on our website.

Contact us

If you have questions about this policy or how we handle your information, please contact our Privacy Officer:

WLT Distributors Inc.
Attn: Privacy Officer
110 – 400 Fort Whyte Way
Oak Bluff, Manitoba R4G 0B1
Canada
Phone: (800) 665-8695
Email: [email protected]